Are you familiar with chatbots? Chatbots are computer programs that mimic human conversation. They are used for various purposes, such as customer service, handling marketing tasks, etc. You have probably interacted…
Author: Sherilyn Chacko
Omnichannel v/s multichannel chatbots. What should be the focus?
You may have heard the terms “omnichannel” and “multichannel” when it comes to chatbots. But what do they mean, and which is better for your business? The key difference between…
Create a chatbot in 6 easy steps
You’ve probably heard all the hype about chatbots lately. And if you’re like me, you’re wondering what all the fuss is about. At the most basic level, a chatbot is…
Emotional AI- Chatbots that analyze your customers sentiments
Introduction: What are Emotionally Aware Chatbots and How Do They Actually Work? When it comes to customer support, sometimes the best thing one can do is just listen. That’s where…
Scale and automate your small business with AI-Powered chatbots
Chatbots and Their Many Uses Chatbots are the rage right now and for good reasons. They are a great way to scale small businesses and automate customer interactions. Artificial…
Virtual world branding with Digital Humans
As the conversational AI platform market continues its drive to become a $17 billion industry by 2025, digital humans are being employed by major organizations as a way for brand…
Simplify pre-screening in HR processes
Chatbots are being used in various industries and have proven to be successful in the HR industry as well. They take care of routine HR tasks with ease like scheduling…
Hacks to improve your website landing page
Chatbots have proved to be a great tool for communicating with customers in turn driving customer engagement. With conversing and mimicking natural language chatbots have taken a place in business…
Create a restaurant chatbot in 5 simple steps
With Chatbots becoming the mainstream, industries across domains are using them as they offer greater and less intrusive opportunities when it comes to customer engagement (especially for hyperconnected millennials). If…
AI barista- brewing customer engagement!
Can I get a freshly brewed cup of customer engagement? Here you go, a cup of Artificial Intelligence to master your engagement strategy! Chatbots are a part of our daily…